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YOUR PRIVACY
Our Committment to Your Privacy
The 10 Principles
Web Site Privacy
Questions or Concerns
Download Full Privacy Code (52
KB/PDF)
Our Committment to Your Privacy
Sandhills Credit Union and
its employees have always
been committed to keeping our customers' personal
information accurate, confidential, secure and private.
The Privacy Code that follows builds on this commitment.
This code is based on the Credit Union Central of Canada Model
Privacy
Code and on the Model Code for the Protection of Personal
Information.
This Code describes how the Sandhills Credit Union subscribes
to
the
principles set out in those model codes
The 10 Principles
Ten interrelated principles form the basis of the Sandhills
Credit Union Code for the protection of Personal Information
(“the Code”). Each principle must be read in conjunction
with the accompanying commentary.
1. Accountability
The Sandhills Credit Union is responsible
for personal information under its control and will designate
a Privacy Officer
who is accountable for the credit union's compliance with
the
principles of the Code.
2. Identifying Purposes
The purposes for which personal information is collected
will be identified by the credit union at or before
the information
is collected.
3. Consent
The knowledge and consent of the Member are required
for the collection, use, or disclosure of personal
information, except
in specific circumstances as described within this
Code.
4. Limiting Collection
The collection of personal information will be limited
to that which is necessary for the purposes identified
by the
credit
union. Information shall be collected by fair
and lawful means.
5. Limiting Use, Disclosure, and Retention
Personal information will not be used or disclosed
for purposes other than those for which it
was collected, except with
the consent of the Member or as required
by law. Personal information
will be retained only as long as necessary
for the fulfilment
of those purposes.
6. Accuracy
Personal information will be as accurate, complete, and up-to-date
as is necessary for the purposes for which it is to be
used.
7. Safeguards
Personal information will be protected by security safeguards
appropriate to the sensitivity of the information.
8. Openness
The credit union will make readily available specific,
understandable information about its policies and
practices relating to
the management of personal information.
9. Individual Access
Upon request, a Member will be informed of the existence,
use, and disclosure of their personal information,
and will be given
access to that information. A Member is entitled
to challenge the accuracy and completeness of
the information
and
have it amended as appropriate.
10. Compliance
A Member will be able to question compliance with the above
principles to the credit union’s Privacy Officer. The
credit union will have policies and procedures to respond
to the Member’s questions and concerns.
Web Site Privacy
On our website, we collect only personal information that
is required to improve the services we offer, to improve our
site content and, with your permission, to contact you
with
information about our services. We will not share any personal
information obtained on this web site with any other organization
without your express knowledge and consent.
You can visit all public areas of our site without providing
any personal information. Our site collects only non-personal
information based on a visitor’s Internet Protocol
(IP) address (this is not personally identifiable). Information
collected includes the date and time of visit, the type of
Internet browser used to access the site, the referring address
(the link a visitor uses to access the site). This data is
used to create statistics on site usage and improve online
services.
If you send us an e-mail, any information provided
by you will be used only for the purposes of responding
to your
inquiry
or acting on your request. We will not use your name
or e-mail address for any other purposes without additional
consent.
Our web site contains links to other web sites that are
part of, affiliated with, or have a business relationship
with
Sandhills Credit Union. When you leave our site to
visit one of these
other sites, the only information transferred to the
new site is the fact that you came from the Sandhills
Credit
Union
web site (the referring address). Transmission of this
referring address allows other sites to monitor their
own web traffic,
but does not disclose any personal information about
you.
Questions & Concerns
If you have any concerns about how your personal information
is handled or distributed, please contact us. Our
Privacy Officer will be pleased to discuss your concerns
with
you.
Your inquiry or complaint must be written, signed
and dated and must include the nature of the
inquiry or
complaint, your name and address and a daytime
telephone number.
You
can mail
this to the following:
Sandhills Credit
Union
Attention: Privacy Officer
Box
249
Leader,
SK S0N 1H0
If, for any reason, you feel your concerns were
not appropriately addressed, you may then take
the matter
to the Office
of the Privacy Commissioner in Ottawa.
Download Full Privacy Code
Click here to download our full Privacy
Code in PDF.
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